Returns & Exchanges
At Eu, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your space is perfect. If a piece doesn't fit your vision, our streamlined return process makes it easy to find an alternative or receive a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and provide a brief reason for the request.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they are not damaged during transit back to our warehouse.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing