Frequently Asked Questions
Everything you need to know about bringing Eu into your home.
What materials are used in Eu furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, organic textiles, and non-toxic finishes to ensure your home remains safe and beautiful.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 2-3 weeks. Our white-glove delivery team will contact you to schedule a specific window that fits your schedule.
Do you offer a warranty on your products?
Yes, all Eu products come with a comprehensive 2-year warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original condition.
Can I request fabric swatches before ordering?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatches' page to ensure the color and texture are perfect for your space.
Are your products assembly-required?
Most of our smaller items arrive fully assembled. For larger pieces requiring assembly, we provide detailed instructions and all necessary tools, or you can opt for our professional assembly service at checkout.